Smile Direct Club Closure

Smile Direct Club, the well-known telehealth oral care company, recently shut down in December without notice to their thousands of clear aligner patients. If you were one of the many abandoned without the care they need to continue their smile journey and are unsure where to turn, the Loew and Patel Orthodontics team is here for you! You can count on our friendly team to provide you with the expert and affordable care you deserve to restart your treatment.

Who Should You See For an Appointment? 

While some dentists offer teeth realignment services, we advise you to visit orthodontists like Dr. Loew and Dr. Patel to ensure your treatment is as effective and efficient as possible. Orthodontists are oral health care providers who have undergone additional training, specializing in realigning teeth and jawbones and can spot issues before becoming severe. 

They can also treat potential complications from paused treatment, such as jaw pain and bone loss. If an orthodontist is not overseeing your treatment, you may need to begin the process all over again in the future. We recommend discontinuing your current plan until your free consultation with us. 

Smile Direct Club Closure

Schedule Your Free Consultation with Us

The first step in recovering your treatment is to be seen by one of our orthodontists for a free orthodontic consultation. Although we cannot access any old records from Smile Direct Club, our team will take new scans to help us best create your new treatment plan. However, be sure to let us know you are a previous Smile Direct Club patient so we can better understand how to address your needs. 

Learning More About Your Teeth

During this commitment-free appointment, our team will begin with a visual examination of your teeth to better understand your needs. 

We will also take a digital impression with the help of an iTero element scanner. These new scans allow us to make more comfortable and better-fitting appliances for you throughout treatment. We encourage you to bring in a recent x-ray from your dentist within the past six months if you have one available. If not, we will happily take an updated one for you. 

Dr. Loew or Dr. Patel will take each of these examinations, along with past dental and health records, into account while creating your new treatment plan to provide you with an efficient and effective route for you to continue your smile journey.

We Value Your Trust In Us

We understand some new patients may be reluctant to trust a new team with their teeth after being dropped by Smile Direct Club. Loew and Patel Orthodontics strives to make each new patient feel comfortable sharing their experience and ready to restart their treatment stress-free. 

Our team takes your time and trust in us seriously. If you have any questions along the way, please do not hesitate to ask! Our goal is to help you feel confident in the care we provide and ready to start as soon as possible. 

Same-Day Care

Being left without customer service or direction from Smile Direct Club can be nerve-wracking. Once your questions are answered during your free consultation, our team can begin your treatment on the same day to help streamline your smile journey and keep your teeth as healthy as possible. We want you to make the most of your visit and know you will receive the best orthodontic care possible. 

Do I Need To Choose Clear Aligners Again?

The simple answer is no. Though you used clear aligners with Smile Direct Club, you are not required to use them again for your treatment with Loew and Patel Orthodontics. In fact, our practice provides more options.

If clear aligners work best for your lifestyle, we can offer a new series of Invisalign trays to continue shifting your teeth into their ideal position. However, if metal or clear braces interest you, our orthodontists can happily explain these appliance choices when you come in. 

Smile Direct Club Closure

Start Anew with Loew and Patel Orthodontics!

We hope this guide has helped ease your mind and answer your questions about how to continue back on your smile journey with resources you can rely on. Loew and Patel Orthodontics proudly provides expert services to Annandale, Bridgewater, Flemington and the surrounding communities. If you still have concerns or want clarification on something, contact us today, and our friendly staff can assist you with the next steps.